AT&T
Per Person
$15–$30
Total Fund
$14 million
Deadline
May 17, 2022
Filed
Jan 1, 2021
Consumers alleged AT&T improperly advertised wireless plans at lower monthly rates before adding hidden administrative fees. Plaintiffs claimed the company failed to clearly disclose recurring charges appearing later on customer bills. AT&T denied wrongdoing but agreed to establish a settlement fund for former and current subscribers. Eligible wireless customers automatically received credits or could file claims depending on account status. The case attracted attention because nearly every subscriber had encountered the disputed fee structure.
Current and former AT&T wireless customers who paid monthly administrative fees between June 20, 2015 and February 8, 2022 qualified for compensation. Eligible subscribers typically received notice automatically based upon billing records. Consumers generally did not need receipts because AT&T account data identified impacted customers. Former subscribers could still submit claims if notices were received. Plaintiffs alleged AT&T advertised wireless plans at misleading prices before adding recurring administrative charges. Consumers argued fee disclosures lacked sufficient clarity. AT&T denied wrongdoing while agreeing to establish a settlement fund. Most qualifying customers received automatic bill credits or mailed checks.