Capital One
Per Person
$35–$90
Total Fund
$2.75 million
Deadline
Sep 28, 2015
Filed
Jan 1, 2015
Plaintiffs alleged Capital One violated federal telemarketing laws through unauthorized robocalls. Consumers claimed automated marketing calls invaded privacy and created repeated unwanted interruptions. Capital One denied wrongdoing while agreeing to establish a compensation fund. Final payouts varied based upon participation rates and number of valid claims submitted.
Consumers who received prerecorded telemarketing calls promoting CreditWise services without proper consent qualified for compensation. Eligible individuals often received automated calls on mobile devices despite lacking prior business relationships with Capital One. Consumers mainly verified claims through qualifying phone numbers. Nationwide recipients potentially qualified under federal TCPA protections.